At Elite Edge Fitness, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, interact with us, or use our services.
Information We Collect
We collect information to provide and improve our services, communicate with you, and ensure the best customer experience. The types of information we collect include:
A. Personal Information
- Name
- Email address
- Phone number (including for SMS communications)
- Billing and or shipping addresses
- Payment details (securely processed by third-party payment platforms)
B. Non-Personal Information
- IP address
- Browser type and operating system
- Pages visited, time spent on the website, and referring/exit pages
- Device information (e.g., mobile device ID)
C. Health and Fitness Information
If you provide information related to your health or fitness goals, it will be used strictly to personalize your fitness programs and services.
How We Use Your Information
We use the information collected for the following purposes:
- To provide fitness programs and services.
- To communicate with you, including responding to inquiries, sending updates, and marketing materials (with your consent).
- To improve our website, services, and customer experience.
- To process payments and manage subscriptions.
- To comply with legal obligations.
SMS Communications Policy
If you opt-in to receive SMS messages, we will only use your mobile number for the following:
- Sending class updates, reminders, and promotions related to Elite Edge Fitness.
- Responding to your inquiries.
We do not share, sell, or use mobile opt-in information for any purpose outside of SMS communication. You can opt out at any time by replying “STOP” to our messages.
Elite Edge SMS Privacy Policy
At Elite Edge, your privacy is our priority. This policy explains how we handle the information collected when you opt-in to receive SMS communications from us.
Collection of Mobile Information
When you opt-in to receive SMS updates, we collect your mobile phone number and your explicit consent to communicate with you via text messages. This information is used exclusively to provide the SMS services you have requested, such as updates, notifications, or promotions related to Elite Edge.
Messaging Terms of Service:
Messaging Terms of Service
At Elite Edge Fitness, we provide SMS communications to keep you informed about our services, promotions, and updates. By opting in to receive text messages from us, you agree to the following:
The mobile phone number you provide will only be used to:
- Send SMS messages, including updates, promotions, and notifications, as per your opt-in consent.
- Respond to your inquiries related to Elite Edge services or products.
No Sharing of Mobile Opt-In Information
We take your trust seriously. Any mobile phone number or consent provided for SMS purposes:
- Will not be shared with any third party for any reason.
- Will be excluded from any other data sharing practices, including those conducted for business purposes unrelated to SMS communications.
Elite Edge does not sell, rent, or share customer information, including mobile numbers, for third-party marketing or promotional purposes. Your personal data will never be used to target you with advertisements or offers from third parties.
Use of Mobile Opt-In Information
Opting Out
You can opt out of receiving SMS communications from Elite Edge at any time by replying “STOP” to any of our messages. Once opted out, your mobile number will no longer receive SMS communications, unless you opt back in.
Types of Messages You Can Expect
By opting in, you may receive:
- Class reminders and updates.
- Promotions, discounts, and special offers.
- Important notifications regarding your account or services.
We aim to provide messages that are relevant and helpful to your fitness journey.
Message Frequency
You can expect to receive up to [insert estimated number] messages per week. Message frequency may vary based on your interactions and preferences.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Charges are determined by your mobile carrier and are your responsibility.
Help Instructions
If you need assistance, reply:
- HELP to any message you receive from us.
Alternatively, you can contact us at:
Email: [email protected]
Phone: 770-695-0663
Privacy and Data Use
We respect your privacy and take the protection of your information seriously.
Changes to These Terms
Elite Edge Fitness reserves the right to modify these Messaging Terms of Service at any time. Updates will be communicated via SMS and posted on our website.
Data Security
We implement strict data security measures to protect your information from unauthorized access or misuse. This includes secure storage of your mobile phone number and related consent records.
Compliance with Regulations
Elite Edge adheres to all applicable laws and regulations governing SMS communications, including the Telephone Consumer Protection Act (TCPA).
Changes to This Policy
Elite Edge may update this SMS Privacy Policy periodically. Any changes will be communicated to you and take effect immediately upon posting.
4. Sharing of Information
We value your privacy and will never sell or share your personal information for third-party marketing or promotional purposes.
Limited Sharing
We only share your information in the following circumstances:
- Service Providers: Trusted third parties who assist us in providing services, such as payment processors or email marketing platforms.
- Legal Obligations: If required by law or to protect our legal rights. All third parties are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services on our behalf.
5. Data Security
We implement robust security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Secure data encryption during transmission and storage.
- Regular security audits and updates.
- Access controls to limit who can access your personal data. Despite our efforts, no method of transmission or storage is completely secure. By using our services, you acknowledge and accept this risk.
Your Rights and Choices
A. Access and Update Information
You can access and update your personal information by contacting us.
B. Opt-Out of Marketing Communications
You can opt out of email or SMS marketing at any time by clicking “unsubscribe” or replying “STOP” to our messages.
C. Request Deletion
You can request that we delete your personal information, subject to legal or contractual obligations.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your website experience and analyze site usage. You can manage your cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their policies before sharing any personal information.
Children’s Privacy
Our services are not directed toward individuals under 13 years of age, and we do not knowingly collect personal information from children.
Changes to This Policy
Elite Edge Fitness may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant updates and post the revised policy with an updated effective date.
Contact Us
If you have questions, concerns, or requests related to this Privacy Policy, please contact us:
Elite Edge Fitness
3550 Broad Street Suite G
Chamblee, GA 30341
Email: [email protected]
Phone: 770-695-0663
By using our website or services, you consent to the practices outlined in this Privacy Policy.
